What am I purchasing?

You are purchasing a digital artwork file. No physical print, frame, or other item will be shipped to you.

How will I receive my artwork?

After your payment is confirmed, you will receive access to download your digital files. Download instructions will also be sent to the email address used during checkout.

How quickly will I receive my files?

Digital files are typically available immediately after purchase. In some cases, payment processing may cause a brief delay.

What file formats are included?

Your purchase includes high-resolution digital files designed for printing. The specific file formats and available print sizes are listed on each product page.

Where can I print the artwork?

You can print your artwork at home, through a local print shop, or through an online printing service. For the best results, use high-quality paper and professional printing when possible.

Can I resize or crop the artwork?

Minor cropping may occur depending on the print size or frame ratio you choose. We recommend selecting a print size that matches one of the included file ratios.

Will the printed colors look exactly like they do on my screen?

Colors may vary slightly due to differences in monitors, printers, paper, and print settings. These variations are normal and are not considered defects.

Can I cancel or receive a refund?

Because digital files are delivered electronically, all sales are final once the files have been downloaded. If you experience a problem with your files, contact us and we will do our best to help.

What if I have trouble downloading my files?

Please confirm that you are using the correct email address and check your spam or junk folder for the download email. If you still cannot access your files, contact us with your order number.

Can I use the artwork commercially?

No. All artwork is for personal use only unless written commercial permission is provided by HANG STUDIOS. Files may not be resold, shared, redistributed, altered for resale, or used in commercial products.

Can I share the digital files with someone else?

No. Each purchase is licensed to the original buyer for personal use only. Please do not share, copy, upload, or redistribute the files.

How can I contact HANG STUDIOS?

You can reach us through our contact page or at contact@hangstudios.com. We will respond as soon as possible.